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Magellan RoadMate 700 Portable GPS NavigatorUser Review: - Good GPS but has a weak spot. Do not buyI have owned this unit for 2 1/2 years. Thought it was great. The unit receives its power from a cradle that it snaps into. It seems that these cradles have a tendency to fail and then the unit is useless until you buy a new cradle for $50.00. The failure rate is so high that Magellan was out of cradles for three months. This is a definate defect in the cradle and Magellan should replace all of the Roadmate 700 and 760's with a free unit of comperable features. I paid over $700 for my unit in May, 2005 and another $100 to upgrade it with new maps and firmware one year later. This is my biggest regret to date. User Review: - Don't buy Magellan, Buy a GarminYou never know if the magellan will find the satellite when you turn it on. It can take up to 15 minutes. I turn it off & on trying to cycle it. I've used a Garmin 330, Works perfectly. You'll be throwing your money out the window with mine if you buy a Magellan! User Review: - DON'T PURCHASE ANY MAGELLAN PRODUCTSThe Magellan 700 Series worked wonderfully for 19 months then it stopped working completely.It stopped working a few months after I decided not to upgrade the system. I contacted Customer Service located in India and was told there was nothing they could do for me and refused to give me an address to where I could send my GPS to be repaired. I would never recommend anyone to purchase a product from them. User Review: - Great for the first yearIt worked for the first 15 months. It stopped acquiring the satellites after 3 months past the warrenty. I called the tech support, which is India, and was told to try a few things. They did not work. I paid 155 dollars plus shipping to have it repaired. It came back, without an explanation of what was wrong. It worked for 3 weeks and the same problem happened again. One thing that I should mention is that there was no problems until I upgraded the software (another 100 dollars). Could it be that they have a bug in the upgrade???? I would never buy anything from that company again. User Review:  - Unit is nice and works well... Customer support is really terrible.The unit is a good value and well designed. If you need to call Magellan for anything, watch out. You'll spend a long time on the phone with someone who knows nothing about your unit. I wish the website had all the questions and steps that they were going to ask you to take. Even their sales department is clueless. |
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