Magellan RoadMate 360 GPS Portable Navigator

User Review: - Works well, would like better updates (found missing addresses_)
This GPS gets the basics done, and belive me I am glad to have it if I get lost, but it does lack on its mapping and finding a location/business. I know for instance when searching for a Walmart when one was close by, it wasn't able to locate it or direct me to it, and it was not a recent build, it was a location that has been around for over a decade.

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User Review: - Magellan GPS
The unit worked, but the maps were outdated. The windshield mount was very awkard and had one part that was prone to break. The one part did break and the customer service from magellan was AWFUL. The unit was still under warranty but they kept putting me off. I called six times over two months and they said each time that they were mailing me the new part. When I would call to follow up after not receiving the part they would say they just got them in and would mail it that day. I will never buy another Magellan product.

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User Review: - Poor quality and HORRIBLE customer service
My unit worked well for a short while then broke. It suddenly stopped turning on. Sent in for service under warranty. Their customer service is HORRIBLE! So far they have had it for 2 months. There is no communication about it, and every time I call I get their call center in India and the people there have no idea what the status of the unit is. They read from a script and are entirely unhelpful. I am never buying another Magellan product ever, and I recommend no one else does either.

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User Review: - Magellan 360
It stopped working after using it about 10 times , can't find any help on their web-site, and no one answers their phone numbers in their manual. Except the one number to India and they say they don't handle this product anymore. At least that is what I think they said???!!
Frank Malowski

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User Review: - Overpriced junk - cant update the maps
I have had this product a little over a year under the premise (as stated by magellan) that the maps could be updated. They even sent a data cable for connecting to a pc. Unfortunately, they have discontinued the product and there is no procedure to update the maps. I never would have bought this had I known the unit could not be updated. I don't believe I will ever buy another Magellan product.

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